Privacy Policy

Gillanders Motors Ltd has made every effort to ensure the accuracy of the information contained in this site.

Whilst every effort is made to produce up to date products and specifications, this site should not be regarded as an infallible guide to our vehicles products and services, nor does it constitute an offer for the sale of any particular vehicle.

GDPR STATEMENT

Here at Gillanders Motors Ltd we take your privacy seriously and will only use your personal information for the following purposes; to administer your account and to provide the products and services you have requested from us.  Informing you during contact and for marketing purposes, gaining your consent about the way your data is obtained and processed by us is a legal requirement of The General Data Protection Regulation (GDPR) which became law in May 2018.

We will contact you as advised with (Manufacturing Partners)* and our (nominated partner suppliers)* to ensure the ongoing safety and care of your vehicle and any policies are maintained, and where consent is provided the replacement of your vehicle and car care related products.

We cross check your data with the DVLA to ensure accurate and timely communications can be made.  We track data around email interaction to understand whether communications have reached you e.g. MOT reminders.  We check driver and vehicle profiles including drive time, vehicle age and type of work due to help prioritise customer contact.

We take steps to ensure that any businesses that we work with have security protocols and policies in place to manage and record your data privacy and preferences correctly and that your data is stored securely.  The security of your data is paramount.

Under the General Data Protection regulation you have the right to:-

Request copies of your data, rectification of your data, erasure of your data, object to us or restrict the processing of your data and where our systems allow, give electronic access to copies of your data in a digital format.

Gillanders Motors Ltd has made every effort to ensure the accuracy of the information contained in this site.

Whilst every effort is made to produce up to date products and specifications, this site should not be regarded as an infallible guide to our vehicles products and services, nor does it constitute an offer for the sale of any particular vehicle.

DATA PROTECTION POLICY

What information does Gillanders Motors Ltd collect from you?

We collect information about you when you register with us or place an order for products or services.  We also collect information when you voluntarily complete customer surveys, provide feedback or participate in competitions.  Website information is collected using cookies.

How will we use the information about you?

 We use the information collected to enable us to manage and provide the goods or services requested and, if you agree, to contact you about other products and services we think may be of interest to you.
If you apply to us, or through us, for finance or insurance we will pass your details to the finance or insurance provider.  Information provided to us may be put onto a register of claims shared with other insurers to prevent fraudulent claims.  We may share your information with, and obtain information about you from, credit reference agencies or fraud prevention agencies.
If you purchase a vehicle we may pass your details to the manufacturer, DVLA or warranty providers.
Our websites use Cookies to collect standard internet log information and visitor behaviour information to track website visitor use, website activity and to personalise your repeat visits to our websites.

MARKETING

We would like to use the information we collect to send you details of our products and services, those from other companies in our group and from selected partner businesses that may be of interest to you.
You have a right at any time to stop us from contacting you for marketing purposes or from giving your details to partner businesses.  If you consent (or have consented) to receive marketing you may opt out at any later date.

For more details how your information is used, your rights to access the information we hold or notify us if you no longer wish to be contacted for marketing purposes, please contact us by e-mail at dataprotection@gillanders.co.uk.

COPYRIGHT

All rights, including copyright and database right, in the website and its contents, are owned by or licensed to Gillanders Motors Ltd, or otherwise used by Gillanders Motors Ltd as permitted by applicable law or the copyright holder. You may not copy, reproduce, republish, download, post, broadcast or transmit any text, images, graphic, logo, button, icon, image and their selection and arrangement thereof, and any underlying source code and software, for any commercial or public purpose without prior written permission from Gillanders Motors Ltd or the copyright holder.

You may not adapt, alter or create any of the material or information in this site or use it for any other purpose other than for your personal non-commercial use. You agree to use this site only for lawful purposes.

Gillanders Motors Ltd reserves the right to use for its own purposes any material submitted to the site, including text and images, either on the site or in any other form, including for publicity purposes. Gillanders Motors Ltd reserves the right to monitor submissions to the site and to edit or reject any submissions.

DISCLAIMER

We try to ensure that information on our site is accurate, complete and up-to-date. In using this site, however, you agree to be bound by the Terms & Conditions which take effect on the date when you first use the site.

Without prejudice to your statutory rights, the site and all information, text, names, images, pictures, logos, links and icons and other materials (without limitation) are provided ‘AS IS’ and on an ‘IS AVAILABLE’ basis without representation, warranty or endorsement, express or implied. In particular, we do not warrant or represent the accuracy or completeness of information provided on this site nor do we guarantee that use of this site will be uninterrupted or error-free, or that the site and its servers are free of computer viruses or bugs.

In no event will Gillanders Motors Ltd be liable to any person for any damage or loss that may arise from the use of any information contained in our site or products displayed on our site, including, without limitation, indirect or consequential damages, or any damages whatsoever arising from use or loss of use, data, or profits, whether in action of contract, negligence or other tortious action, arising out of or in connection with the use of the site.

Notwithstanding anything else in these Terms & Conditions, we will not be liable for claims relating to the functionality or availability of this site.

Trademarks

All names, images, logos identifying Gillanders Motors Ltd are proprietary marks of Gillanders Motors Ltd. All third party brand, product, service and company names contained on this site are the trademarks, service marks and trade names of their respective holders. Gillanders Motors Ltd does not give permission for their use by any person other than the holders. Any such use may constitute an infringement of the holders’ rights.

External links

Gillanders Motors Ltd does not represent, warrant, endorse or hold responsibility over any external sites that may be linked to and from this site. Any external site that you visit by clicking through a link on this site is outside the control of Gillanders Motors Ltd and you visit entirely at your own risk.

Software disclaimer

The software downloads from this site have been thoroughly scanned and tested at all stages of production, but – as with all new software – we still recommend that you run a virus checker before use. We also recommend that you have an up-to-date backup of your hard disk before using the software. Gillanders Motors Ltd cannot accept responsibility for any disruption, damage and/or loss of data on your data or computer system that may occur while using the software. Consult your network administrator before installing any software on a networked computer.

Cookies

This web site uses cookies in a number of ways which are as follows:

Aggregated Site Usage Statistics

Cookies may be placed on your computer, phone or other Internet device to provide us with aggregated data of the usage of this site and the mediums which are driving traffic to the site. The data gathered by these is aggregated and therefore your individual usage of this site cannot be attributed to you.

Essential Site Features

Cookies may be placed upon your computer, phone or other Internet device in order to provide essential site features such as allowing you to compare different cars in stock and complete enquiry forms quickly.

Complimentary Site Features

The site may also use Cookies for certain complimentary purposes such as showing you the car that you last looked at on the home page. All these functions are designed to improve your experience of using the site. If you don’t want this site to place Cookies on your device you can disable these using your Internet Browser settings.

Advertising with Cookies

Our website uses cookies/advertising IDs for the purpose of advertising. This enables us to show our advertisements to visitors who are interested in our products on partner websites, apps and emails. Re-targeting technologies use your cookies or advertising IDs and display advertisements based on your past browsing behaviour. You can opt-out of interest based advertising by visiting the following websites:

http://go.pardot.com/e/126241/choices-/3yy9lv/114140831
http://go.pardot.com/e/126241/2017-04-12/3yy9lx/114140831

We may share data, such as technical identifiers derived from your registration information on our website or our CRM system with our trusted advertising partners. This allows them to link your devices and/or environments and provide you a seamless experience across the different devices and environments that you use.

JURISDICTION

These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising here shall be exclusively subject to the jurisdiction of the courts of England and Wales.
If any of these Terms should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these Terms are intended to be effective, it shall be severed and deleted from this clause. All other Terms of Use and Terms & Conditions shall remain in full force and continue to be binding and enforceable.

Gillanders Motors Ltd reserves the right to change any of its terms and conditions at any time by posting changes online.

If you do not accept these Terms in full, you must stop using this website immediately.

PRIVACY & LEGAL

Gillanders Motors Ltd committed to ensuring that your privacy is protected. Furthermore, as required by the EU General Data Protection Regulation (GDPR) 25th May 2018, we follow strict security procedures in regard to the storage and disclosure of information you give us, to prevent unauthorised access. Our procedures mean we may request proof of identity before we are able to disclose sensitive information to you.
This Policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

The information we collect and how we use it.  When you place an order with us or use any online form on our website, we will require to know your name and certain other personal information such as your postal address, e-mail address, telephone number, your Credit Card number and expiry date, bank account details etc. By submitting this information, you consent to our using this information in accordance with this Privacy Policy, as amended from time to time.

This allows us to process your request. The relevant information is then used by us, our agents and sub-contractors to provide you with the service you have requested and to communicate with you on any matter relating to the provision of the service in general. If you enter a competition or other promotional feature, we may ask for your name, address and e-mail address so that we can administer the contest and notify winners. Where appropriate the information may be passed to Third Parties, such as vehicle manufacturers, for such purposes as Warranty Registrations and the like.

We may also aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our service and may provide such information to Third Parties. These statistics will not include information that can be used to identify any individual. We may also wish to provide you with information about special features on our website or any special service or product which we think may be of interest to you. If you would rather not receive this information please send an e-mail to: unsubscribe@gillanders.co.uk.

We may also provide your information to carefully selected Third Parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please send an e-mail to unsubscribe@gillanders.co.uk.

If, at any time, you wish to have your information removed from our active databases, please send an e-mail to unsubscribe@gillanders.co.uk. We will take steps to ensure that the information is deleted as soon as reasonably practicable.

Updating your details – If any of the information that you have provided to Gillanders Motors Ltd changes, for example if you change your e-mail address, name or payment details, please let us know the correct details by sending an e-mail to, or by sending a letter to: Customer Services, Gillanders Motors Ltd, Blackhouse Circle Blackhouse Industrial Estate, Peterhead AB42 1BN or e-mail us at dataprotection@gillanders.co.uk.

Changes – If we change our Privacy Policy we will post the changes on this page and we may also place notices on other pages of the website so that you can at any time check our current policy. If we make any changes that may significantly affect the way we deal with your information, we will also e-mail you to notify you of the proposed changes so that you may have your details removed from our records if you do not agree with the changes.

We welcome your views in relation to our Website or our Privacy Policy.