wouldn’t go back to other dealerships now.
The most relaxed car shopping experience I’ve had, no pushy sales and no pressure selling.
Nothing was too much trouble, the customer service we received was second to none!
I have already recommended many friends to visit the Gillanders showroom in their search for a new car!
Stuart Barclay, the very efficient sales man, was first class. He knew what I wanted and within a week, I was driving my new car. I cannot recommend Stuart enough and the Suzuki Garage team. I will return in the years to come! 5-star service.
We live in Aberdeen so this was not our local dealer but the new AWPR made for a much quicker run than expected.
What a difference. We were greeted warmly by the staff, left to have a look around and when we needed assistance, we got it. There were no pushy salesmen, no hidden numbers and no hassle.
When we test drove the car we did so alone, which made a great impression on us both, and then provided with as many sets of figures as we requested. When we asked to go away and think about things there was no resistance or attempt to convince us to buy there and then.
The next day we called back to finalise some details and a week later we collected our new car. Everyone we saw made us feel at home and the whole experience left us wondering why all garages can’t do the same?
Thank you to Alan, Mark (and Louie the spaniel!!) and all of the staff and take note big companies, this is how it should be done!!!
No hard sell here just honest friendly help.
Everything explained in a matter of fact way which is always appreciated.
Thoroughly recommended and I’ll certainly be back when the time comes to change.
Graham (thanks again guys)
that they gave myself and my wife a professional experience .
As I said I am a disabled person and as I already said Alan Joyner the sales executive was looking after us very well. He went over the top to make sure that the our experience at Gillanders was full of the right information which was right for me due to the fact I need hand controls and Allan was the main person who helped.”
The salesman Alan Joyner was great, it was raining when myself and my daughter came past the garage and was looking at the cars on the forecourt Alan saw us and came outside with an umbrella and invited us in to see the range told us about the range of cars he had and said I could have a test drive whenever I wanted one.
He was so friendly he was there when I took them up on their offer and test drove the car I then ordered the car and Alan was the one who explained some of the controls when I picked it up Alan and Mark the manager said I could come in past or phone if I have any problems or want anything explained. ”
Having always used big name garages in Aberdeen previously I would highly recommend Gillanders. The service is first class and local. No need to travel out with for a great deal. Ps… Mark, I’m sure you loved the haggling as much as Scott. Thank you for the freebee.”
Jean Mary Meikle