We hate jargon just as much as you do, that’s why our Service Centre staff won’t use any motor trade language when explaining the work that has been carried out on your car, OR when showing you what (if anything) is required for repair or replacement.
Using the latest in video and digital technology, not only will we carry out a multi-point Vehicle Health Check (VHC) on your car during your visit, but we will also send you digital still images or high quality videos explaining where a fault has been found and what is required to fix that issue.
Before collecting your car from our Service Centre you will receive a full explanation of the work that has been carried out. You will also receive ‘real world’ advice around any potential issues we have found and how to continue to look after your car. You will also receive a detailed breakdown of the invoice. We are not here to sell to you, we are here to offer you top quality advice because we know that ‘The Experience is Everything’.